Privacy Policy

Last updated: 15 December 2025

This Privacy Policy describes how Malachim Badrachim (“we”, “us”, or “our”) collects, uses, and protects your information when you use the MalachimBadrachim mobile application (“the App”).

1. Information We Collect

1.1 Account Information

When you create an account or log in, we collect:

• Email address
• Full name
• Phone number (if you provide it)
• Role in the system (e.g. manager, dispatcher, volunteer, regular user)
• Internal volunteer ID for the organization (for volunteers only)

1.2 Location Information (Volunteers)

If you are a volunteer and grant location permission, we collect:

• Your device’s GPS location while the app is in use
• Your approximate location over time, in order to show you nearby events and to allow dispatchers/managers to coordinate volunteers

Location data is stored in our backend (Firestore) and is used only for operational purposes (dispatching and event management). We do not sell or share your location data with third parties for advertising.

1.3 Device & Technical Information

We may collect:

• Device identifiers (for push notifications)
• App version and platform (iOS/Android)
• Crash logs and basic analytics (to improve stability and performance)

1.4 Events Data

When you create, manage, or respond to events, we store information such as:

• Event type and description
• Event location (address and coordinates)
• Contact details for the event (name, phone number)
• Event status and history (created, assigned, completed)

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the App and its core features
• Authenticate users and manage roles (manager, dispatcher, volunteer, etc.)
• Dispatch volunteers to relevant events, based on location and availability
• Send push notifications about new or updated events
• Maintain statistics on volunteer activity and event history
• Improve the App, troubleshoot issues, and enhance user experience

3. Push Notifications

We use Firebase Cloud Messaging (FCM) and Apple Push Notification service (APNs) to send push notifications (for example, new events for volunteers).

• Your device’s push token is stored in our database and associated with your user ID.
• You can control push notification permissions in your device settings.

4. Data Sharing

We do not sell your personal information. We may share information:

• With service providers that help us operate the App (e.g. Firebase, hosting providers)
• When required by law, regulation, or legal process
• To protect the safety, rights, or property of users, volunteers, or the organization

5. Data Security

We use industry-standard technical and organizational measures to protect your data, including secure communication (HTTPS) and access controls. However, no system can be completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the services described in this policy, and as required by law or organizational policies. Event history and volunteer statistics may be retained for operational and reporting purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal/operational constraints)
• Withdraw consent for certain processing (e.g. location sharing, notifications)

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

9. Third‑Party Services

The App uses third‑party services such as:

• Firebase (Authentication, Firestore, Cloud Functions, Messaging)
• Google Maps / Geocoding APIs (for addresses and locations)

These services may collect and process data according to their own privacy policies. We recommend reviewing their policies for more details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the App after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@example.org
Organization: Malachim Badrachim